RETURN & REFUND
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1. Easy Returns
✅ 30-Day Window: Return unworn, unwashed items with tags & original packaging within 30 days for a refund or exchange.
📦 Return Authorization Required: Contact us at [support@uno.com] for a Return Authorization (RA) number – no returns accepted without it.
2. Quick Refunds
💳 Original Payment Refund: Approved returns are refunded within 30 days of receipt.
🚫 Non-Refundable Shipping: Original shipping fees are not refunded unless the error was ours.
3. Simple Exchanges
🔄 Size/Color Swap: Need a different size or color? Email us for an RA number.
🔍 Inspection First: We’ll process your exchange after verifying the returned item.
❌ Out of Stock? If your desired item is unavailable, we’ll refund or offer an alternative.
4. Return Shipping
📤 Customer Responsibility: You cover return shipping unless we made a mistake (wrong/item missing).
5. Damaged or Defective Items?
⚠️ Contact Us ASAP: Email [support@uno.com] with photos/details, and we’ll resolve it fast!
We’re Here to Help! ❤️
Questions? Reach out – our team ensures a smooth, fair process every time.