FAQs

1. What payment methods do you accept?

We currently accept PayPal (both PayPal account and credit/debit card payments), one of the most secure online payment gateways, ensuring a safe and smooth checkout process.

2. Are the products brand new?

Absolutely! All our products are 100% brand new—no secondhand or used items here. You can shop with confidence!

3. Why are your prices lower than retail?

Great question! We source directly from manufacturers, cutting out middleman costs. This allows us to offer you factory-direct prices without compromising quality.

4. Do I have to pay customs fees?

Nope! We cover all customs fees worldwide, so you won’t face any surprise charges.

5. What shipping options are available?

We offer:
✔ Standard Shipping (economical & reliable)
✔ Express Shipping (UPS/DHL) (faster delivery)
The best shipping method is automatically selected based on your location for the best experience.

6. What if I’m not home when my package arrives?

If a signature is required, we recommend being available at delivery. But if you miss it, just visit your local post office or courier service with your tracking number to collect your package.

7. How do I place an order?

Ordering is quick and easy! Just follow these steps:
1️⃣ Log in or register on our site.
2️⃣ Browse products, select size/color, and add to cart.
3️⃣ Review your cart, update quantities if needed, then proceed to checkout.
4️⃣ Enter shipping & payment details, then complete your purchase.
5️⃣ Check your email for an order confirmation (don’t forget to peek in your spam folder, just in case!).

Once your payment is processed, we’ll ship your order ASAP and send you a tracking number via email.